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European surveys & forms alternative based in Poland.
SurveyLab provides an online survey and questionnaire platform for customer feedback, employee engagement, and market research — with multi-channel distribution across web, mobile, SMS, and QR code and multilingual support including right-to-left scripts. Used by more than 85,000 users worldwide, the tool covers everything from one-off polls to recurring 360-degree feedback programs and online testing.
The platform is a fully cloud-hosted SaaS with a drag-and-drop survey builder, skip logic, and advanced reporting. Native integrations with Salesforce, Zendesk, Slack, and Intercom push responses straight into CRM and helpdesk workflows, while a REST API and webhooks enable custom automation across internal systems for HR, CX, and public-sector research.
Key benefits:
- Multi-channel distribution via web, mobile, tablet, SMS, and QR
- Multilingual surveys with RTL support for Hebrew and Arabic
- CRM and helpdesk integrations with Salesforce, Zendesk, Slack
- Advanced question types including matrix, ranking, and logic branching
- Automated reporting with real-time dashboards and exports
- Dedicated customer support tailored to enterprise deployments
SurveyLab is headquartered in Warsaw, Poland, founded in 2009 by 7 Points, and operates under full GDPR compliance with EU-based data processing. As a Polish-owned SaaS with more than 15 years in market, it is a sovereign European alternative to SurveyMonkey and Qualtrics for regulated industries and public administration.
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See how SurveyLab stacks up side-by-side against the non-EU incumbent on jurisdiction, GDPR, pricing, and features.
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