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Unify sales, marketing & support with an AI-driven business messaging platform. Features include a team inbox, CRM, chatbot, and knowledge base. Made in Europe.
European other alternative based in France.
Crisp delivers an AI-first customer support platform built around a shared inbox, knowledge base, and no-code AI agent builder that automates up to 50% of incoming inquiries. Support, sales, and success teams consolidate conversations from web chat, WhatsApp, Messenger, Instagram, email, and SMS into one collaborative workspace.
The platform spans 10+ channels with an embeddable chat widget, mobile SDKs, MagicReply AI, a lightweight CRM, and performance analytics. The no-code AI agent builder trains models on company knowledge and deploys workflows across every channel, letting small teams handle enterprise-grade volumes without stitching multiple tools.
Key benefits:
- Shared inbox unifying web chat, WhatsApp, email, and social messages
- AI agent builder trained on your knowledge base with no code required
- Knowledge base powering self-service help and AI responses
- Chat widget embeddable on websites, iOS, and Android apps
- Support CRM centralising customer profiles and conversation history
- Workflow automation routing, tagging, and resolving tickets automatically
Crisp is headquartered in Nantes, France, founded in 2015, and operates Crisp IM SAS under French and EU law. European data hosting and full GDPR compliance make it a sovereign alternative to US-owned support platforms like Intercom and Zendesk.
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