User.com

User.com is an all-in-one marketing automation and customer data platform unifying email, SMS, web push, chat, pop-ups and CRM automations in a single workspace. Founded in Warsaw in 2015, it helps SMB and mid-market teams turn first-party behavioural data into cross-channel campaigns without stitching multiple vendors together.

The platform ingests website, mobile and CRM events in real time, builds unified customer profiles and triggers journeys through a visual automation builder. Native modules cover email marketing, live chat and chatbots, a knowledge base, meeting scheduling, web analytics and a dynamic segmentation engine — all sharing one event schema.

Key benefits:

• Unified customer profiles blending web, mobile, CRM and offline event streams
• Visual automation builder covering email, SMS, web push and chat triggers
• Live chat and AI chatbots with CRM context and agent handover rules
• Behavioural segmentation on any event, page visit or attribute in real time
• Meeting scheduler and knowledge base bundled at no extra cost on paid tiers
• No-code personalisation through dynamic site content and pop-ups
• Integrations with Shopify, WooCommerce, HubSpot, Pipedrive, Zapier and 100+ tools

User.com is headquartered in Warsaw, Poland, and hosts customer data on EU-based infrastructure under GDPR and the Polish UODO. A full DPA, SCCs for transfers and SOC 2-aligned controls are available on every plan.

Trusted by 1,500+ SMBs and mid-market teams across Europe, User.com is the reference choice for operators who want HubSpot-level automation on sovereign EU infrastructure.