Head-to-head · 2026

Smartlook vs Crazy Egg

Smartlook is a European alternative to Crazy Egg — same web analytics use case, built under EU data-protection law.

By the EU Alternatives team Last updated

European alternative
Smartlook logo
Smartlook
Czech Republic

Product analytics platform combining session recordings, heatmaps, funnels, and event tracking for websites and mobile apps. Trusted by 2800+ organizations.

Jurisdiction
EU / EEA
GDPR by default
Yes
US CLOUD Act exposure
No
Open source
No
Free tier
No
See full Smartlook profile
Non-EU
Crazy Egg logo
Crazy Egg
Crazy Egg · US

A curated collection of the best European alternatives to Crazy Egg.

Jurisdiction
US
GDPR by default
Requires DPA + TIA
US CLOUD Act exposure
Yes
All European alternatives to Crazy Egg

Why choose Smartlook over Crazy Egg?

The decisive argument is data jurisdiction. Crazy Egg is headquartered in US, which means personal data processed through it can be subject to non-EU legal regimes — the US CLOUD Act, FISA 702, or similar laws depending on the provider. After the 2020 Schrems II ruling, EU organisations must carry out a transfer impact assessment for every such data flow.

Smartlook removes that overhead. As a Czech Republic-based provider, it operates natively under GDPR, and data stays inside the EU/EEA by default. For regulated sectors — health, public administration, finance — that's not a nice-to-have but a requirement. For everyone else, it's concentration-risk insurance: you avoid depending on a single non-EU jurisdiction that can change the rules without warning.

Frequently asked questions

Is Smartlook a good alternative to Crazy Egg?
Yes — Smartlook is one of the top-ranked European alternatives to Crazy Egg in our directory, covering the same web analytics use case. It is headquartered in Czech Republic, keeping your data under EU law by default.
What's the main difference between Smartlook and Crazy Egg?
The biggest difference is jurisdiction: Smartlook is based in Czech Republic and operates under GDPR and EU data-protection law, while Crazy Egg is headquartered in US and may transfer data outside the EU. For regulated industries or organisations following Schrems II guidance, this difference is decisive.
Is Smartlook GDPR-compliant?
Smartlook is a European company based in Czech Republic, so GDPR compliance is the default operating model — not a bolt-on. No transfer impact assessment is required for EU customers, unlike when using Crazy Egg.
How do I migrate from Crazy Egg to Smartlook?
Start by exporting your data from Crazy Egg (most providers offer an export in their settings). Then import into Smartlook using its native import tool or migration guide. Running both in parallel for a week catches any feature or workflow gaps before you fully switch.

Other European alternatives to Crazy Egg

LiveSession
vs Crazy Egg